Information on RTRP Refunds Finally Released!

There has finally been some information released regarding refunds for RTRP Exam fees.

Requests for refunds can only be made by phone to Prometric directly at the 855.477.3926.  You must speak with to a customer service representative, and they can complete & initiate a refund request.  The refund review process can take up to 60 days.

• Refunds cannot be requested via Prometric’s website.
• Refunds cannot be initiated by contacting the IRS directly.
• Refunds cannot be requested via the preparer’s online PTIN account.