The IRS is working on switching over to more automated tax payer services intended to reduce the cost of manpower required to handle tasks that can be easily handled with online applications. Amendments are now trackable on the IRS’s website. Your refund can be tracked, as well. You can get your transcripts on the website. The Practitioner Priority Line is going to be more limited due to unauthorized persons using the dedicated tax practitioner line.
There has been no word of bringing back the Electronic Account Resolution service. While many tax practitioners would like it back (and even petitioned for it to stay active), the IRS has yet to comment on any possible decision reversal.
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